Knowledgebase

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How do I Pay by Check?
Instead of paying by check, please consider paying by ACH which is quicker and more convenient....
Views: 475

What are the payment terms?
Invoices are issued 10 days prior to the due date. The first invoice is due 10 to 15 days after...
Views: 402

What forms of payment do you accept?
We accept Visa and MasterCard credit and debit cards via this website.We accept cash and checks...
Views: 435

What happens if my receiver breaks?
First, we will endeavor to get you back online within 9 hours and typically in less...
Views: 279

What if I don't pay an invoice on time?
PaNETma service is automatically disconnected when an account becomes more than 20 days overdue...
Views: 232

What is the contract length?
Unless otherwise agreed elsewhere, the service is month-to-month with 15 day notice required...
Views: 377

What is the SLA and Uptime Guarantee?
All customers can generally expect better than 99.9% monthly uptime on Internet connections on...
Views: 413

Where is the PaNETma Cash Payment Center Located?
If you want to pay by cash, the PaNETma Payment Center is at the North West corner of the...
Views: 894