Affecting System - Connection to Miami
Customers will experience a brief service interruption between 0:45 AM and 1:30 AM, lasting no longer than 10 minutes, while maintenance is performed on a router linking Panama to Miami.
Access to the Internet will be unavailable or very slow during the maintenance. Private circuits and traffic inside Panama will not be impacted.
Affecting System - Downtown Panama City Network
Electrical outages in Panama City are causing some customers to lose connectivity.
Affecting System - Network
PaNETma will be performing scheduled maintenance on network switching equipment between 4 AM and 8:30 AM on July 6, 2011. Some customers will experience an interruption in connectivity during a portion of the maintenance window.
Affecting System - Casco Viejo Service
Affecting Other - Upstream Connectivity in Miami
At approximately 12:57 PM on Monday, September 27th, a Distributed Denial-of-Service attack in Miami, not directly targeting PaNETma’s customers or systems, began causing degradation of service for all Internet traffic that traveled to/from PaNETma’s network via Miami. The size of this attack is estimated at 40 Gigabit (40,000 Mbps). The operators of the networks where the attack originated and traversed were immediately notified and they began activating counter measures and gradually blocking the attack. Until 1:15 PM, service via Miami was operating at less than 10% of normal available capacity. By 3 PM, the attack was blocked sufficiently to restore service to acceptable levels. By 5:15 PM, the attack was blocked sufficiently to become invisible to PaNETma’s customers. As with external problems in the past, PaNETma's network continued to function normally and no private or virtual private connections were impacted. Should you have any questions, please open a support ticket.
Affecting System - Access to Internet
One of PaNETma's upstream providers experienced a router failure on Thursday morning at approximately 2:46 AM and it was fixed before 6 AM. Most customers experienced intermitted Internet connectivity during this period.
PaNETma's network continued to function normally and no private or virtual private connections were impacted.
Affecting System - Entire PaNETma Network
Affecting System - Portion of PaNETma Network
After many months of perfect uptime, we experienced a data switch failure which caused a portion of the network to become unavailable for a period of 47 minutes from 15:57:21 to 16:43:41.
Affecting System - ALL connections outside Panama
We are developing some changes in our core network in order of improve performance and reliability. This activity include changes in our SDH network for redundancy and we are planning maintenance activity for next Sunday 26th between the hours of 00:00 and 5 AM.
Considering the service impacting consequence this activity may incur if conducted during normal business traffic, a maintenance window has been established during the lowest traffic period for this activity to be conducted.
Please note that during this process your services could be impacted for a few minutes.
Affecting System - Most Residential Customers
Most residential customers will experience approximately one (1) minute of downtime between the hours of 11:30 AM and 2 PM on Friday, April 24. We will be upgrading a core component of the network.
Affecting System - Canal Zone Transmitter
Affecting System - PaNETma Network Core
PaNETma, together with our partners, are developing some changes in our core network in order to further increase performance and reliability. One of these steps includes the relocation of a core router and maintenance activity is planned for next Sunday 22th between the hours of midnight and 3 AM local time.
A maintenance window has been established during the lowest traffic period for this activity to be conducted.
Please note that during this process your services could be impacted for a period of approximately 30 minutes.
Affecting System - Canal Zone Transmitter
The transmitter serving the Canal Zone crashed at 10:32:09. It was rebooted and returned to service just under an hour later at 11:26:47. This puts the March uptime for this transmitter at 99.8% and within acceptable parameters.
