Knowledgebase
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Articles
Can I use my Wi-Fi router? How about Mac? Linux? Android? iOS?Yes. Anything that has an Ethernet port or WiFi will work on the PaNETma network.
Views: 4247
Do Skype, magicJack, Vonage and other VOIP services work?Yes. All common residential and commercial VoIP services/applications, including the above, work...
Views: 4284
Do you block SMTP or any other ports?No. We do not block SMTP (port 25) or any other ports unless we detect network abuse or attack.
Views: 3938
Is performance affected by weather conditions?In short, no. Precipitation such as rain, fog, hail and snow has no direct impact on the speed or...
Views: 3963
May I host a server on a residential connection?You are permitted to host a server, including file servers, on a residential connection only with...
Views: 3653
What connection speed do I need?The speed that you need depends on how you want to use your Internet connection.For example,...
Views: 3240
What is PaNETma's Fair Usage Policy?To ensure all our customers enjoy an optimal Internet experience on our network, we have a Fair...
Views: 4298
What is the difference between Mbps and Megas?Our Internet connection service is typically priced based on the speed of the connection. The...
Views: 1483
What is the ping or latency?The round trip time between most points on the PaNETma network and Miami is less than 46 ms. One...
Views: 4353
Why does my connection feel slow? What does being at 100% utilization mean?Our Internet connection service is typically priced based on the speed of the connection. The...
Views: 1993
Why does the speed test website show a lower speed than I expect?Every speed test website, without exception, measures your unused speed, not your total speed. In...
Views: 2074
A third-party TV service is not working properly. What should I do?If a third-party Internet TV or video service is not working properly, you must first determine...
Views: 1079
