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Can I use my Wi-Fi router? How about Mac? Linux? Android? iOS?
Yes. Anything that has an Ethernet port or WiFi will work on the PaNETma network.
Do Skype, magicJack, Vonage and other VOIP services work?
Yes. All common residential and commercial VoIP services/applications, including the above, work...
Do you block SMTP or any other ports?
No. We do not block SMTP (port 25) or any other ports unless we detect network abuse or attack.
Is performance affected by weather conditions?
In short, no. Precipitation such as rain, fog, hail and snow has no direct impact on the speed or...
May I host a server on a residential connection?
You are permitted to host a server, including file servers, on a residential connection only with...
What connection speed do I need?
The speed that you need depends on how you want to use your Internet connection.For example,...
What is PaNETma's Fair Usage Policy?
To ensure all our customers enjoy an optimal Internet experience on our network, we have a Fair...
What is the difference between Mbps and Megas?
Our Internet connection service is typically priced based on the speed of the connection. The...
What is the ping or latency?
The round trip time between most points on the PaNETma network and Miami is less than 46 ms. One...
Why does my connection feel slow? What does being at 100% utilization mean?
Our Internet connection service is typically priced based on the speed of the connection. The...
Why does the speed test website show a lower speed than I expect?
Every speed test website, without exception, measures your unused speed, not your total speed. In...
A third-party TV service is not working properly. What should I do?
If a third-party Internet TV or video service is not working properly, you must first determine...
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