First, we will endeavor to get you back online within 9 hours and typically in less than 3 hours. PaNETma may asses, at our sole discretion, an equipment repair charge of up to $200 which depends on the equipment type and customer's level of responsibility for the damage. In case of the receiver being beyond repair (including, but not limited to, being stolen), the replacement cost will be up to $300.
99% of failures are a result of electrical problems and connecting the receiver to a good UPS prevents most of them.
